Product Safety & Ingredients
Is popcorn gluten free?
Yes, popcorn is a gluten-free snack.
Does popcorn have gluten?
Corn does not contain gluten, and popcorn is often recommended as a safe snack alternative with gluten-sensitivity or Celiac Disease.
We also offer Kaktus Corn Chips which use corn and potato flour. Check to be sure you have the gluten-free products during check out.
Why doesn't my popcorn pop like it used too?
As popcorn ages, it tends to lose moisture.
Try sprinkling a little water over the kernels, shaking, and setting in an airtight container for a day or two before using.
Can I use other oils in my popper?
Yes. The amount of oil necessary depends on the type of oil used. The denser the oil, the less you need.
Shelf Life & Storage
What is the best way to store popcorn kernels?
Airtight containers are the best option.
This prevents moisture loss, which affects the kernel’s ability to pop. No moisture, no popcorn. Avoid placing kernels in the refrigerator. Many fridges contain very little moisture and will dry out kernels.
Do popcorn kernels expire?
Popcorn kernels can last for a long time when stored properly. They can last more than a year when kept in airtight containers.
How long does popcorn last?
Popcorn has a near indefinite shelf life as long as it is stored under ideal conditions.
What is the shelf life of the oils?
What is the shelf life of seasonings?
Opened seasonings have a shelf life of three to six months.
Every seasoning comes vacuum-sealed with a ziploc-style seal to reseal the pouch.
Dietary Concerns & Allergies
Can you eat expired popcorn?
Yes, you can eat expired popcorn. Make sure it doesn’t smell or look mouldy first, and it might taste a little stale.
What should I know about popcorn allergies?
If you have an allergy to corn or corn products, you should avoid consuming popcorn.
Popcorn can trigger an allergic reaction with symptoms like hives, vomiting, difficulty breathing or anaphylaxis.
Usage Tips & Tricks
How to get seasoning to stick to popcorn?
The canola or coconut oil used in your Snack Maker will help seasonings stick to your popcorn.
Shake or toss your popcorn and seasoning together in a bowl or paper bag for the perfect coverage.
How many cups can the Snack Maker produce at a time?
Product Information & Warranty
What are Kaktus Chips?
Kaktus Chips are similar to pasta shapes made with corn, wheat, and potato flour. They expand to a light, crunchy snack when heated in oil.
Kaktus Chips are a great alternative to potato chips.
Does the Theatre II Snack Maker work on an induction stove?
Our Theatre II Snack Maker is not compatible with induction stove-tops. Our stainless steel option is induction compatible.
My popper seems not to be working. What can I do?
There are a couple of different ways to troubleshoot problems with your popper.
If the gears seem to be the problem, check out How to Replace Gear On Your Theatre II Popper.
If the popper does not seem to be turning right or scraping the bottom of the pot, check out How to Adjust Your Theatre II Popper.
Does the Theatre II Snack Maker have warranty?
Yes, there is. The working parts of the popper are under a 5 (five) year limited warranty. The pot itself is not under warranty.
Proof of purchase is required to receive the warranty. All warranty claims should be sent directly to Schneider’s Gourmet World.
Special Programs and Wholesale
Do you have a wholesale program?
Yes. Our great products are already in various stores across Canada, and we are always looking to expand.
If you are interested in having our great products in your retail store, click here for more information.
Do you offer any fundraising programs?
Yes. We currently have a few fundraising programs that work great for schools, youth groups, sports teams, dance groups and more!
Send us a message on our contact page and we will contact you with details.
Purchasing & Orders
What payment types do you accept?
We accept credit card payments or PayPal. Supported credit cards are Visa, MasterCard, AMEX, and Discover.
Visa Debit is not accepted at this time. For other options such as Interac E-Transfer, please reach out to us at info@sgw.ca
Which currencies do you support?
Our pricing is in CAD for Canadian customers, and USD for United States customers.
Currency is selected based on location and shipping information.
Can I still place an order without giving my credit card number?
Yes. Please give us a call at 306-225-5764
Is the checkout process secure?
Yes, the checkout process is secure.
We use an encrypted SSL certificate to make certain all payment processing information is secure when completing your transactions.
Are there any taxes on your products?
Canadian residents will be charged GST/HST based on shipping location and will also pay GST/HST on non food related items.
Saskatchewan residents will also be charged PST on non-food related items.
How much will it cost to ship my order?
Shipping rates are based according to your shipping address and are calculated when you checkout.
We charge a flat rate so you the customer know exactly how much you will be paying. The actual cost of shipping is always more than the flat rate that is charged to the customer, so we as a business cover that cost.
Below are the shipping rates per location:
Alberta, Saskatchewan, Manitoba – $13.99
British Columbia, Ontario, Quebec – $15.99
New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland, North West Territories, Vancouver Island – $20.00
Nunavut – $30.00
USA – $30.00
Alaska and Hawaii – $33.00
(We reserve the right to make additional charges for remote addresses and may refuse to process an order where shipping costs exceed the cost of the order.)
How long will it take for me to get my order?
Once your order has been received, we will do our best to process and ship your order within 48 hours.
You will receive an email upon ordering and then another email with tracking and order info once it has been shipped.
Can I track the status of my order?
Yes. During the checkout process, you will be able to setup an account. If you do so, you will be able to log into our website to check the status of your current and past orders. If you checkout as a guest, you will receive email notifications when the status of your order changes.
